Warranty Terms

All products are under the guarantee of “Parash Stones”. In order for warranty conditions to be valid, you must check the product during delivery. If you have any damage, take pictures of product with original packing and record a video to submit. Changes to the product are not covered by the guarantee that the product is deformed or that the original design of the product is impaired.and not covered:damage due to misuse, non-compliance with the operating instructions, or normal wear and tear.

Product Return Policy

If the product you purchased through our site is inaccurate, you must contact us via the return exchange form  no later than 3 days after the date of delivery. This information will then be exchanged with the cargo company for the defective product. If the ordered product defect is caused by customer usage or if the product is used within 3 days period, the product will not be returned or exchanged.

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